1
Send the email
Email the care team and include the mobile number linked to the subscription.
Unsubscribe and refund
You can cancel the subscription at any time. You can also contact us for account or refund questions.
How to cancel
Use the instruction below and your subscription will be stopped.
Email support
- Include the mobile number you subscribed with
- Cancellation is processed when we confirm your request
- No app installation is required
2
Get confirmation
Our team replies to confirm that the subscription has stopped.
3
You are unsubscribed
Billing ends and no further charges are made to your mobile account.
Refund policy
Requests are reviewed with the account information and the relevant charge.
- You can request a refund within 30 days of the charge, subject to review for your case.
- Send your request through the configured refund channel or email help@mobilnivr-rs.com.
- Include the mobile number linked to the subscription and a short description of the charge.
- Incomplete requests may require more information before review.
- Approval depends on the subscription state and rules that apply to the charge.
- If the refund is approved, it is processed through the method available for the original billing.
- Cancelling the subscription stops future charges, but does not automatically create a refund.
MobilniVR FAQs
Have questions about MobilniVR? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.
What do I receive with my MobilniVR subscription?
With your MobilniVR subscription, you gain unrestricted access to a vast array of MobilniVR content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to MobilniVR?
You subscribed to MobilniVR by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using MobilniVR?
These subscriptions grant you unlimited access to all our MobilniVR content and premium features during the active subscription period. Yes, MobilniVR operates a subscription model (Yettle: RSD 360 weekly), please refer to our relevant pricing information.
What platforms does MobilniVR support?
MobilniVR is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the MobilniVR platform or email us at help@mobilnivr-rs.com
How do I cancel my MobilniVR subscription?
To cancel your subscription, you can do so by emailing our customer care team at help@mobilnivr-rs.com.